Publix Super Market at Southeast Plaza Shopping Center

Reviews about Publix Super Market at Southeast Plaza Shopping Center

• 5 / 5

  By Carolin Thomas
  I love their awesome sales, and they have several gluten free items in the store. Publix actually gives you the item for free if the price is labeled incorrectly.
  
  The reason for the 5 stars though, is they went above and beyond the call of duty when my son had an accident in the store (nothing to do with the store itself), the manager talked to 911 for me while I was trying to calm my son down and gave him a hot wheels truck to distract him from his injury. He took my name and number and actually called me later in the evening to ask how my son was doing. The next day the corporate office had called (I'm assuming they had to write up an incident report due to blood) and he wanted to make sure everything was ok. Plus one of the employees remembered him the next day and asked how he was doing.
  March 07, 2017
• 1 / 5

  By Slow Meadow
  Don't get me wrong I love going to Publix. There subs are awesome wonderful. I have been going to this Publix for years never did I ever have in employee drop my sub. After making it. Basically I should said you should never drop a customer sub. It looks bad on your part and Publix never drops their subs after making them for the customer . This has left a part I won't forget. I have never had an experience like this at the publix I've gone for years. I could tell that she was new but she just not know you should never drop the customer so on the ground and then say sorry . That is not customer service. This kind of ruined my whole experience with publix. Just for next time I won't go to that employee to do my sub.
  September 23, 2016